what is servant leadership

150: Diversity, Digital Transformation & Becoming a CEO in Silicon Valley with Shellye Archambeau

Attend a top-ranked university, check. Move up the ranks at IBM, check. Become a CEO by age 40, check. Shellye Archambeau is unapologetically ambitious and achieves what she believes. But it’s not by accident. As one of the first black women to lead a high-tech Silicon Valley company, she embodies hard work, strategic planning, and carefully crafted execution. In this episode, Shellye pays it forward by revealing the teams, technologies, and processes that helped her rise to the top and eventually turn around MetricStream.

Special Guest: Shellye Archambeau, Fortune 500 Board Member, Advisor, Author & Former CEO – MetricStream

Location: Mountain View, CA  USA

Air Date: May 23, 2021

Show Notes:

  • Unapologetically Ambitious: Take Risks, Break Barriers and Create Success on Your Own Terms: Shellye’s “…inspiring leadership book offers a blueprint for how to achieve your personal and professional goals.” Her book was cited as one of Fortune’s 10 Best Business Books of 2020.
  • Shellye.com: Shellye’s website where you can keep up with her latest endeavors
  • Ask Me Anything: Shellye’s online sessions where you can submit a question and Shellye will answer it in a live session on her YouTube channel.
  • TechCrunch: a site dedicated to the tech industry reporting on the business side of tech, tech news, and analysis of emerging trends in tech.
  • TechHive: a website dedicated to smart home technology and home entertainment gear. Includes articles, product reviews, tutorials, and more.
  • Andreessen Horowitz: the website of the venture capitalist firm…
  • The Economist: the online version of the newspaper/magazine committed to providing high-quality, impartial news on the global events that shape our world.
  • The Week: the website of the magazine offering “…commentary and analysis of the day’s breaking news and current events as well as arts, entertainment, people and gossip, and political cartoons.”
  • Shellye Archambeau: Becoming a CEO – a Harvard Business Review Case Study: a case study by Tsedal Neeley and John Masko profiling Shellye’s leadership skills and high stakes decision making during a critical, vulnerable time at MetricStream.
  • Professional Organizations Mentioned in Shellye’s book:
    • Toastmasters: public speaking, leadership, and communication skills.
    • Watermark: women focused on connecting, learning, and leading with empathy.
    • Committee of 200: an invitation-only membership of the world’s most successful women entrepreneurs and corporate leaders generating more than $200B in annual revenues.

 

Related Episodes:

  • Episode 034: Developing a Business Strategy for Sustainable Growth with Mark Pegues
  • Episode 045: Using Organization Design to Drive Innovation with Ron Carucci
  • Episode 132: How I Scaled & Sold Two Businesses to Fortune 500 Companies featuring Jeff Wald
  • Episode 134: How I Scaled My Personal Brand & Became One of the World’s Top 50 Business Thinkers featuring Dorie Clark
  • Episode 138: How I Scaled Outsource Global into Africa’s Top BPO Provider featuring Amal Hassan
  • Episode 148: Diversity, Digital Transformation, and Women’s Economic Empowerment with Lily Allen-Dueñas

 

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Credits_______________

  • Producer & Host: Alicia Butler Pierre
  • Podcast Editor: Olanrewaju Adeyemo
  • Video Editor: Gladys Jimenez
  • Transcription: Jodie Maquiran
  • Sponsor: HubSpot

 

More About Guest, Shellye Archambeau:
Shellye Archambeau is an experienced CEO and Board Director with a track record of accomplishments building brands, high-performance teams, and organizations. Ms. Archambeau currently serves on the boards of Verizon, Nordstrom, Roper Technologies, and Okta. She is also a strategic advisor to Forbes Ignite and the President of Arizona State University and serves on the board of two national nonprofits, Catalyst, and Braven.

Ms. Archambeau has over 30 years of experience in technology. She is the former CEO of MetricStream, a Silicon Valley-based, governance, risk, and compliance software company. During her tenure, MetricStream grew from a fledgling startup into a global market leader. She is the author of Unapologetically Ambitious: Take Risks, Break Barriers and Create Success on Your Own Terms. A book that will inspire you and provide the tools to enable you to fight the battles, make the tradeoffs and create the life you want. She is also a Forbes contributor and the protagonist of the Harvard Business School Case Study: Becoming a CEO.

Ms. Archambeau enjoys the performing arts, traveling, cooking, and writing a blog that provides career advice, insights, and other musings.

 

More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc. Her career in operations began over 20 years ago while working as an engineer in various chemical plants and oil refineries. She invented the KasennuTM framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success.  It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 53 countries.

 

More About Sponsor, HubSpot:
HubSpot offers a full platform of marketing, sales, customer service, and Customer Relationship Management (CRM) software — plus the methodology, resources, and support — to help businesses. Their CRM platform is powered by the same database, so everyone in your organization — Marketing, Sales, Service & Operations — is working off the same system of record. This allows for a smoother handoff between teams and results in a more delightful experience for your customers.

The Business Infrastructure podcast became an inaugural member of the new HubSpot Podcast Network on May 11, 2021. This network consists of best-in-class podcasts offering subject matter expertise to assist listeners in building, growing, and scaling businesses.

 

095: Finding the Right Model to Improve Operations with Elzie Flenard

Operational excellence and business infrastructure are common threads throughout Elzie Flenard’s career. As a former electronics engineer and operations manager, turned podcast producer, he can attest to how important company culture along with a validated improvement model is in getting things done. In this episode, Elzie breaks down the correct order in building business infrastructure as he emphasizes the importance of securing the right people first, then processes, and last the tools. Learn why he says operations can be your company’s profitable differentiator.

Special Guest: Elzie Flenard, Founder & CEO – Enterprise NOW!

Location:  Milwaukee, WI  USA

Show Notes:

What is a RACI Chart? Find out in this video:


Related Episodes:

  • Episode 007: Staffing Up While You Scale Up: Getting the Help You Need When You Need It with Essie Escobedo
  • Episode 089: Understanding the Value of COOs with Bill Shepard
  • Episode 093: Supporting People in Charge of Operations with Marvell Allen
  • Episode 094: Retooling Operations for Customer Success with David Ellin

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More About Guest, Elzie Flenard:
Elzie Flenard, III is the founder of Enterprise NOW!. Elzie is also the host of the Enterprise NOW! Podcast, a business and entrepreneurship talk show that seeks to educate, motivate, and inspire current business owners as well as aspiring entrepreneurs on a variety of business-related topics. Enterprise NOW! features entrepreneurs and business leaders from various industries and fields.

Elzie has more than a decade of experience as an engineering professional and
entrepreneur. He thrives on thinking outside the box, bringing the best out of
entrepreneurs, and driving results. He provokes thought, challenges creativity, and
inspires persistence. He holds a Master’s Degree in Business Administration from Carroll University and is an Accredited Small Business Consultant. In his free time, Elzie enjoys singing, bowling, watching movies, and spending time with his family.

 

More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc. – a 15-year-old operations management consulting firm. Her career in operations began over 20 years ago while working in various chemical plants and oil refineries. She invented the Kasennu framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success.  It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 35 countries.

 

More About Emcee, Jason Smith:
Jason Smith is the Founder of CIGRIE, LLC – a business development consulting firm specializing in campaign-based business development initiatives for small to medium businesses. He’s also a Senior Consultant with ASLAN Training & Development, helping clients to improve the way their teams sell.  Jason hosts the Sales Synergistics podcast.