training

105: Streamlining Podcast Production with Berthine Crèvecoeur West

Eagerly anticipating the release of another podcast episode, one day, Berthine Crèvecoeur West found herself forgetting some critical steps. So this award-winning podcaster and global diversity and inclusion expert took a page out of her own book. She decided to not only document her process for producing her podcast, but she streamlined it too – and magical things started to happen! Get the full scoop in this episode about operating smarter, not harder in your business.

Special Guest: Berthine Crèvecoeur West, Founder & CEO – WestBridge Solutions

Location:  Lawrenceville, GA  USA

Show Notes:

Related Episodes:

  • Episode 051:Creating a Digital Content Management Process with Alicia Butler Pierre
  • Episode 056: The One Thing You Need to Know About Podcasting with Doug Sandler
  • Episode 100: Podcasting with Purpose featuring Jared Easley

 

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Credits_______________

  • Producer & Host: Alicia Butler Pierre
  • Editor: Olanrewaju Ade
  • Sponsor: rVidi

 

More About Guest, Berthine Crèvecoeur West:
Berthine Crèvecoeur West believes the power of knowledge is transformational. She founded Westbridge Solutions on the core competencies of planning and organization, cultural awareness, and collaborative working. She received both her Bachelor of Arts and Master of Arts degrees from St. John’s University in Jamaica, NY.

Prior to becoming the CEO of Westbridge Solutions, LLC, Berthine worked in the corporate and healthcare sectors as a multilingual professional. Her passion for learning and sharing knowledge with others led to her role as a trainer and public speaker. She is the author of three books, Culture Incorporated: An Innovative Approach to Cultural Competence Diversity and Inclusion in the Workplace, Global Fluency: 50 Tips on Creating a Culturally Competent and Inclusive Professional Environment, and The Healthcare Trifecta: Conversations on the Intersectionality of Language, Illness and Culture. All three projects continue her drive towards positive cultural change on a global scale.

   

More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc. – a 15-year-old operations management consulting firm. Her career in operations began over 20 years ago while working in various chemical plants and oil refineries. She invented the Kasennu framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success.  It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 35+ countries.

 

More About Sponsor, rVidi:
rVidi is the easy app that lets you communicate via video soundbites in your own time in a public or private group setting. Learn more and download for free at rVidi.com.  Currently available for iOS; Android development coming soon!

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085: Scaling Back Before Scaling Up with Dr. Terica Pearson

Dr. Terica Pearson spent her first year in business learning the ropes and getting key processes in place. By year four, she had a full staff of people to help scale her insurance agency. But after tracking their performance, she realized that productivity had actually declined and was negatively impacting the bottom line. In this episode, Terica details her decision to scale back the team she built and instead focus on more hands-on mentoring and training one agent at a time. She also shares her business growth revelations as her mindset shifted from employee to business owner.

Special Guest: Dr. Terica Pearson, CEO – Pearson Consulting Group

Location:  Atlanta, GA  USA

Show Notes:

Related Episodes:

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083: Downsizing & Rebuilding a Team with Mike Moll

When Mike Moll’s social media consultancy grew rapidly, he immediately hired more people. But he soon realized he didn’t have the bandwidth or business infrastructure to scale at the same rate as his clients’ varied requirements. Payroll expenses rose and, eventually, he had to downsize most of the team he built. In this episode, Mike details the specific actions he took to rebuild his team as he fine-tuned his pricing model, simplified and automated key processes, and became stricter about the clients his company works with.

Special Guest: Mike Moll, CEO – Social Media House

Location:  Toronto, ON  CANADA

Show Notes:

  • Content Sessions: Mike’s podcast; soon to be renamed “Market Me” podcast
  • Clarity.fm: an advisory matching firm from Startup.com. This is the site where Mike found a certified pricing coach.
  • AppSumo: never pay full price for software again with this daily deals website.
  • Calendly.com: a free scheduling tool – set 15-minute meetings like Mike.
  • Krisp: a free app that lets you listen and speak without background noise during calls with this noise cancellation service.
  • Check out Mike’s YouTube Channel
Related Episodes:
  • Episode 033: Pricing for Profit with John Ray
  • Episode 042: Automating the Sales Process with Tim Bornholdt
  • Episode 043: Becoming an Online Influencer with Heather Havenwood
  • Episode 066: Diana Wu David’s Pricing Process 

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