project management

111: Leading Data-Driven Improvements with Christine Yeager

Being amicable doesn’t mean you can’t get the job done. And Christine Yeager is living proof. She’s quickly moved up the ranks at one of the world’s most recognized brands and leads large-scale data projects across their supply chain. In this episode, she compares and contrasts two of those projects and reveals how developing technical acumen is only part of her success equation. The other part involves her HAP process. Listen in to learn more about it.

Special Guest: Christine Yeager, Director Annual and Long Range Planning – The Coca-Cola Company

Location:  Atlanta, GA  USA

Show Notes:

  • Kanban boards: learn more about what a kanban board is and how to use it to visualize your company’s workflows on this website by Kanbanize.
  • What’s the Difference? Agile vs Scrum vs Waterfall vs Kanban: an article by Smartsheet exploring the different types of project management frameworks and details about the Agile method for incremental software development and improvement.
  • 5 Fun Sprint Retrospective Ideas with Templates: an article by Katrina Morales describing different templates to implement the project retrospective concept Christine mentioned in her interview.
  • Updated Empathy Map Canvas: an article by Dave Gray, founder of XPLANE, where he explains what an empathy map is and how his company uses it. It includes a downloadable template that you can use in your company.
  • SessionLab: a dynamic, online portal that provides resources to design your workshop and collaborate with co-facilitators. Check out their techniques, activities, and resources for conducting empathy workshops.
  • SAP: an Enterprise Resource Planning (ERP) software that “…helps companies of all sizes across all industries run at their best: 77% of the world’s transaction revenue touches an SAP system.” With close to half a million customers in 180 countries, SAP is the market leader in enterprise application software.
  • Scrum Master Toolbox Podcast: a podcast hosted by Certified Scrum Master, Agile Coach and business consultant Vasco Duarte. Every weekday he “…interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world.”
  • Happy Women Live Better: 13 Ways to Trigger Your Happiness Every Day: a book by Valorie Burton.
  • Mindset: The New Psychology of Success: a book by Carol S. Dweck, Ph.D.
  • Growth Mindset Institute: a professional organization that serves as a hub for consulting, assessments, training, and other resources centered around the growth mindset concept as introduced by Dr. Carol S. Dweck.
  • What is Emotional Intelligence?: learn more about EQ in this article by Psychology Today.

Watch Diana Wu David Explain Minimum Viable Product and the Art of Using Data to Determine Pricing as Seen and Heard Here on BusinessInfrastructure.TV: 

Related Episodes:

  • Episode 036: Executing Strategy with Project Management – Kim Farmer
  • Episode 042: Automating the Sales Process with Tim Bornholdt
  • Episode 066: Diana Wu David’s Pricing Process
  • Episode 070: Mariela Dabbah’s Building an Alliance Process
  • Episode 074: Love Hudson-Maggio’s Data Management Process
  • Episode 108: Improving I.T. Project Delivery with Joseph Garfield

 

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Credits_______________

  • Producer & Host: Alicia Butler Pierre
  • Editor: Olanrewaju Ade
  • Sponsor: rVidi

 

More About Guest, Christine Yeager:
Christine Yeager’s philosophy is to step out of her comfort zone – being uncomfortable can lead to growth potential. As a Texan, Leo, and an extrovert who lives life with a little flair, she believes people should never stop trying to learn new things.  Throughout her career, she has created opportunities to make connections that steer towards the most impactful work. She is an inspired leader rooted in embracing the differences each team member brings and discover-ing the value we can create together. Christine has spearheaded teams and empowered them to deliver capabilities. She’s also built processes, tools, and integrations that begin to unravel the web to trusted product information from brand names to nutrition information to dimensions and shelf space of the product.

Throughout her career, Christine has come to recognize the importance of a safe and welcoming work environment where her peers can bring their whole self to where she has worked, Coca-Cola North America, for the last 9 years. Beyond her work, she believes the cocktail is right for social enterprises to be the new successful businesses of the private sector. Luckily, Coca-Cola sees that as well and has many different avenues where it is getting involved in the objectives of social enterprise through its foundation and initiatives like 5by20, becoming water neutral, and a world without waste. Christine has an MBA from Emory University’s Goizueta School of Business and a B.S. from Clemson University.

    

More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc. – a 15-year-old operations management consulting firm. Her career in operations began over 20 years ago while working in various chemical plants and oil refineries. She invented the Kasennu framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success.  It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 35+ countries.

 

More About Sponsor, rVidi:
rVidi is the easy app that lets you communicate via video soundbites in your own time in a public or private group setting. Learn more and download for free at rVidi.com.  Currently available for iOS; Android development coming soon!

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108: Improving I.T. Project Delivery with Joseph Garfield

Joseph Garfield knows what it means to work his way up from the bottom. His entrée into technology started as an I.T. help desk operator. Over time, he advanced from being a “doer” to a strategist when he created his 3D Project Process. This framework not only consistently delivers I.T. projects on time and within budget, but it’s also even more streamlined than Agile and Scrum! Discover what makes it unique and how you can apply it to your technology projects.

Special Guest: Joseph Garfield, CEO – Phase 3

Location:  Atlanta, GA  USA

Show Notes:

Related Episodes:

  • Episode 030: Connecting Your Software for Maximum Productivity with Garrett Massey
  • Episode 036: Executing Strategy with Project Management – Kim Farmer
  • Episode 042: Automating the Sales Process with Tim Bornholdt

 

Like What You Heard? Please Leave a Review on Apple Podcasts

                                         

Subscribe for FREE Wherever You Listen to Podcasts, Including: 

    

Castbox                                    

 

Credits_______________

  • Producer & Host: Alicia Butler Pierre
  • Editor: Olanrewaju Ade
  • Sponsor: rVidi

 

More About Guest, Joseph Garfield:
Joseph Garfield is the founder and CEO of Phase 3 IT, Inc, an IT Project Delivery firm specializing in helping businesses deliver their most complex infrastructure projects quickly and easily. He has leveraged his extensive background as an IT leader to develop the 3D Project Process and Project Runbooks for seamless project delivery that guarantees results every time. After 5 years of focusing on Healthcare IT, Joseph and his company are offering their unique services to the broader business world to add value and make a real difference in the world.

 

More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc. – a 15-year-old operations management consulting firm. Her career in operations began over 20 years ago while working in various chemical plants and oil refineries. She invented the Kasennu framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success.  It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 35+ countries.

 

More About Sponsor, rVidi:
rVidi is the easy app that lets you communicate via video soundbites in your own time in a public or private group setting. Learn more and download for free at rVidi.com.  Currently available for iOS; Android development coming soon!

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069: Calvin Williams’ Service Delivery Process

Calvin Williams, Jr. is on a mission. He believes wealth management services should be accessible to everyone, not just the uber-rich. As such, he started Freeman Capital – an award-winning FinTech company with rapid expansion goals and high visibility. In this episode, Calvin details the service delivery process he implements to maintain a positive customer experience while managing a 100% remote team. He also shares the different technologies he leverages to keep it all together.

Special Guest: Calvin Williams, Jr., Founder & CEO – Freeman Capital

Location:  Charlotte, NC  USA

Show Notes:

Watch the Video Version of this Interview (COMING SOON!):

 

Related Episodes:

    • Episode 030: Connecting Your Software for Maximum Productivity with Garrett Massey
    • Episode 032: Running Your Business by the Numbers with Charles H. Green
    • Episode 040: Lowering Overhead and Increasing Revenue with Forrest Tuff
    • Episode 042: Automating the Sales Process with Tim Bornholdt

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053: The One Thing You Need to Know About Product Prototyping – Eric Lange

Making physical products can be prohibitively expensive and requires careful coordination of the right people, processes and tools.  No one knows this better than Eric Lange.  As an engineer in the toy industry, he’s taken more than 60 products from various stages of development to production for retail stores like Target and Walmart.  In this episode, Eric not only defines what a prototype is but also tells us about the one thing we need to know for successful prototyping without wasting money.

Special Guest: Eric Lange, Senior Product Development Engineer

Location: Atlanta, GA  USA

Show Notes:

    • Adam Savage’s Tested: YouTube channel that provides how-to demos to construct a variety of physical products.

 

Related Episodes:

    • Episode 015:  How I Use Business Infrastructure In My Restaurant
    • Episode 029: Minimizing Risk with Decision Science
    • Episode 031:  Brainstorming Your Million Dollar Idea
    • Episode 036: Executing Strategy with Project Management

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036: Executing Strategy with Project Management

Visionaries, whether executives or entrepreneurs, are great at developing and articulating strategy but may find difficulty in execution.  This is where Kim Farmer comes in.  As a certified project management professional with 30+ years in corporate business experience, she knows how to get stuff done!  In this episode, Kim graciously gives us an excellent primer on project management to help you take specific actions to achieve your company’s growth strategy.

No fluff, no B.S.  This is where the rubber meets the road and this episode is one of the most important to-date because it’s all about action!  Learn the 5 major questions to answer prior to beginning any project as well as the triple constraints you’ll have to balance throughout a project.  You’ll also find out how to identify, assemble and coordinate the people, processes and tools you’ll need to ensure your project’s success as Kim explains the Waterfall and Agile approaches to project management.  Be sure to check out the show notes below – they’re packed with great information to support you in planning and organizing your next project!

Special Guest: Kim Farmer, PMP – Solutions Delivery Manager at Crane Connectivity Solutions

Show Notes:

BONUS: 

Below is a project management diagram that Kim wanted to share with you.  It brilliantly illustrates the importance of clear communication to ensure all team members on a project understand the estimated scope, time and budget.

I also found a website, TemplateLab.com, where you can download different types of Gantt charts for FREE!  Gantt Charts are a useful tool to illustrate a project plan/schedule.  “It allows you to quickly see the status of any project and see how far along it is.  It also allows you to manage processes that depend on the completion of other processes. Mostly, Gantt Charts allow project managers to quickly give estimates about how long the project will take to complete.”

Here’s a video that explains how to create a simple, basic Gantt Chart in MS Excel:

And last, here’s a diagram that showcases the “triple constraints” that Kim referenced in her interview:

Related Episodes:

  • Episode 006: How Can I Implement Business Infrastructure in My Company?
  • Episode 008: The Lean Methodology: What It Is & How to Apply It to Your Small Business
  • Episode 021: Improving Quality in Healthcare Operations
  • Episode 034: Developing a Business Strategy for Sustainable Growth

 

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028: Managing Virtual Teams in a Freelance Economy

According to global freelance matchmaker, Upwork, 57.3 million people freelanced in 2017.  In 10 years, they predict that the majority of the U.S. workforce will be freelancers.  As a small business owner, this means you will likely have more freelancers rather than employees performing work for you.  Managing these dispersed, virtual teams can be challenging.  This is where Sherry Heyl comes in.  In this episode, Sherry shares how she was inspired to start Amplified Concepts as a share economy solution for freelancers.  By pooling freelancers, she’s able to provide them back-office support resulting in reduced overhead for them and reduced project costs for you.  She also shares best practices for managing virtual teams of freelancers so important deadlines are met without sacrificing quality.  You’ll definitely want to download this episode!

Special Guest: Sherry Heyl, Founder of Amplified Concepts

Show Notes:

    • What Exactly is the Sharing Economy? – an article describing the various types of “new economies” including share, freelance and gig economies
    • SherryHeyl.com – Sherry’s site highlighting her professional skills
    • Why Hire Us – get help managing your team of freelancers
    • Freelancers Union – promotes the interests of independent workers through advocacy, education, and services
    • Fiverr.com – on-demand freelance services
    • UberConference – communicate seamlessly with your freelance team with state-of-the-art conference calling features that integrates with several apps like Slack, Salesforce, and LinkedIn
    • Upwork – find and vet premium freelancers for your next project

 

Related Episodes:

  • Episode 007: Staffing Up While You Scale Up: Tips for Getting the Help You Need When You Need It
  • Episode 012: How to Find the Right Person for Your Process Improvement Initiative
  • Episode 023: Attracting Top Talent to Your Small Business
  • Episode 026: Finding Your Niche to Build an Empire

 

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