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063: The One Thing You Need to Know About Delivering Difficult News – Liz Kislik

As you lead your company through growth spurts, you may realize that it’s time to “level up” your business infrastructure. But how you communicate the need to upgrade people, processes and tools is just as important as the upgrade itself. Change is difficult, even in a faster-paced small business environment, and you can unknowingly create more chaos if you deliver news about change improperly. Liz Kislik has spent the past 30 years helping leaders work through change in fast growth environments. In this episode, she dons her conflict resolution hat to share best practices in delivering difficult news. One of the tools she recommends might surprise you – it’s something you likely use everyday.

Special Guest: Liz Kislik, Founder & CEO – Liz Kislik & Associates

Location:  Rockville Centre, NY  USA

Show Notes:

Related Episodes:

  • Episode 035: Positioning Front Line Leadership for Success with Victoria Rodgers
  • Episode 052: The One Thing You Need to Know About Organizational Agility – Roger Nierenberg
  • Episode 055: The One Thing You Need to Know About High Stakes Conversations – Dez Thornton
  • Episode 060: The One Thing You Need to Know About Mental Health & Entrepreneurship – Silke Glaab

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062: The One Thing You Need to Know About Estate Planning – Deshonda Charles

Estate planning is NOT just for wealthy people. In fact, Estate Planning Attorney Deshonda Charles says, “An estate plan is your strategic plan to preserve and protect your business and assets over your lifetime.” It’s never too late to get one in place and it ensures you don’t leave a burden behind after you die or become unable to operate your business. In this episode, Deshonda not only dispels common myths about estate plans, but she defines the specific people, processes, and tools to help you get an estate plan documented and backed in a court of law. With her down-to-earth approach, she removes the stigma and fear of estate planning, making it accessible to business owners and families alike.

Special Guest: Deshonda Charles, Esq., President & CEO – The Tackett Firm, PLLC

Location:  Houston, TX  USA

Show Notes:

Related Episodes:

  • Episode 016: Demonstrate, Duplicate & Delegate – Nia Imani’s Formula for Success.
  • Episode 014: Dispelling 4 Common Entrepreneur Myths About Business Growth.
  • Episode 027: I.P. Protection for Business Processes.
  • Episode 061: The One Thing You Need to Know About Exit Planning.

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061: The One Thing You Need to Know About Exit Planning – David Shavzin

Who will take over your business when you’re no longer able to? Your answer to this question is the foundation of your exit plan and EVERY entrepreneur should have one. In this episode, exit and succession planning expert David Shavzin defines what an exit plan is and the people, processes, and tools needed to create and update it. As someone who helps business owners build value around their life’s work, David also candidly talks about the sensitivities of and multiple ways to transition ownership. Learn why business infrastructure is key to proving value to potential buyers.

Special Guest:  David Shavzin, Founder & CEO – Shavzin & Associates, Inc.

Location: Atlanta, GA  USA

Show Notes:

Related Episodes:

  • Episode 006: How Can I Implement Business Infrastructure in My Company?
  • Episode 016: Demonstrate, Duplicate, Delegate – Nia Imani’s Formula for Success
  • Episode 024: Driving Faster with Business Infrastructure
  • Episode 034: Developing a Business Strategy for Sustainable Growth

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060: The One Thing You Need to Know About Mental Health & Entrepreneurship – Silke Glaab

Leading and/or operating a business is a road less traveled. It can take you on an emotional roller coaster you might not be mentally prepared for. This is where Silke Glaab comes in. As a psychologist and executive coach, she helps entrepreneurs and executives reset self-limiting beliefs. In this episode, she describes her proprietary Elevate Intensive Therapy process as well as the people and tools needed to live free of burnout, stress and anxiety. Find out why she says we need to “SNEASE” more to elevate ourselves as we scale our businesses.

Special Guest: Silke Glaab, Founder & CEO – SilkCelia

Location: Dubai, United Arab Emirates

Show Notes:

Related Episodes:

  • Episode 009: Business Coaching vs. Consulting: 9 Tips for Choosing the Right Type of Guidance – Latarsha Horne
  • Episode 017: How Traveling Can Lead to Self-Discovery and Business Evolution – Keith Finger
  • Episode 029: Minimizing Risk with Decision Science – Robert D. Brown III
  • Episode 059: The One Thing You Need to Know About Finding Your Voice – Josh Cary

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059: The One Thing You Need to Know About Finding Your Voice

Be careful about the labels you put on yourself,” warns Josh Cary, “Because people are willing to validate them.” A hard, but valuable lesson he learned after spending 40 years in hiding. In this episode, Josh, a former actor turned podcaster and business coach, explains the moment he realized he was hiding his power and ability as a leader. Tune in to learn the specific people, processes, and tools he leveraged to reclaim his power and why he says it’s imperative you do the same as you lead your company through growth spurts.

Special Guest: Josh Cary, Founder & CEO – The Josh Cary Company, LLC

Location: Brick, New Jersey  USA

Show Notes:

Related Episodes:

  • Episode 011: The Benefits of Backpacking on Your Small Business
  • Episode 009: Business Coaching vs. Consulting: 9 Tips for Choosing the Right Type of Guidance
  • Episode 017: How Traveling Can Lead to Self-Discovery and Business Evolution

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058: The One Thing You Need to Know About Data Privacy – Jodi Daniels

Are you someone I can trust? Jodi Daniels says the answer to this question determines whether potential customers will do business with you. As a data privacy expert, she keeps her finger on the pulse of privacy policies that affect every sized business. In this episode, Jodi details the business infrastructure required to support a strong data privacy strategy. Find out why she says your company needs to comply with GDPR and CCPA legislation even if you aren’t in the business of selling data.

Special Guest: Jodi Daniels, Founder & CEO – Red Clover Advisors

Location: Atlanta, GA  USA

Show Notes:

  • 8 Steps to CCPA Compliance – download Jodi’s process for FREE
  • Information Commissioner’s Office: the UK’s independent body set up to uphold information rights.
  • Information Association of Privacy Professionals: “The world’s largest and most comprehensive global information privacy community,” that “…brings together the people, tools and global information management practices you need to thrive in today’s rapidly evolving information economy.”
  • Federal Trade Commission: the U.S. federal agency with a unique dual mission to protect consumers and promote competition.
  • National Cybersecurity Awareness Month: a collaborative effort between U.S. government and industry to raise awareness about cybersecurity (held annually in October).
  • StaySafeOnline: an organization powered by the National Cyber Security Alliance with a mission to “educate and empower our global digital society to use the internet safely and securely.
  • Data Security Tools:
    • Dropbox: cloud storage solution
    • Box: cloud storage solution
    • Nord VPN: secure virtual private network for internet access
    • CyberGhost: secure virtual private network for internet access
    • Two-Factor Authentication: set up extra protection for accessing your apps and software with this article.
    • Encrypt your laptop – an article from the Guardian featuring different laptop encryption tools
    • LastPass App: digital password manager
    • AVAST – free anti-virus and scanning software
  • Watch Jodi’s Presentation on Data Privacy at the Small Business Matters Conference:

Related Episodes:

    • Episode 010: Cybersecurity & Small Business – What You Need to Know for Maximum Protection
    • Episode 018: How AI Technology Can Scale Your Business
    • Episode 029: Minimizing Risk with Decision Science

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