leadership

104: Improving Workplace Communication with Bill Kurzeja

Being in the Army taught Bill Kurzeja the importance of leadership as he quickly moved up the ranks.  Upon transitioning back to the civilian world, he realized his ability to lead was only as good as his ability to communicate effectively.  In this episode, Bill details the process for how his company successfully improved production by 10-20%, increased customer satisfaction, and transitioned from a culture of “your” customer to “our” customer all through the use of better communication techniques and technologies.

Special Guest: Bill Kurzeja, Founder & CEO – Professional Success South

Location:  San Diego, CA  USA

Show Notes:

  • Get Focused with Bill K. and Gina Faye: Bill’s podcast co-hosted by Gina Faye, a licensed marriage and family therapist.  Listeners will experience and learn from people from all different walks of life on how to overcome your fears, blow past obstacles, and get focused.
  • Sales Domination CRM: a web-based and mobile CRM app designed and built to save time, streamline the sales process, and efficiently organize your data.  Benefits include: lead enrichment, automated data entry, targeted lead generation, unified communication center, and visual pipeline management.

Related Episodes:

  • Episode 042: Automating the Sales Process with Tim Bornholdt
  • Episode 050: Sparking Innovation & Sales Via Intrapreneurship with Carl E. Reid
  • Episode 065: Jason Smith’s Sales Synergistics Process
  • Episode 102: Everything You Need to Know About COOs with Mohammad Ali

 

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Credits_______________

  • Producer & Host: Alicia Butler Pierre
  • Editor: Olanrewaju Ade
  • Sponsor: rVidi

 

More About Guest, Bill Kurzeja:
Bill Kurzeja is the Owner and founder of Professional Success South, a professional sales training and business consulting firm.  He has helped several small to large-scale businesses achieve their potential with the help of his unwavering dedication and his attention-to-detail approach for over 20 years.  After he transitioned from the United States Army, where he got his training in discipline and clear, effective communication, he entered the automotive retail industry where he further advanced his career in sales. With a solid background in the automotive retail industry, Bill continues to serve his clients within the internet sales marketing and retail sales of automotive service and parts realm attentively.

He is always working to bring knowledge to as many people as possible whether through his clients, on social media, or through his weekly podcast, Get Focused with Bill K and Gina Faye.

More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc. – a 15-year-old operations management consulting firm. Her career in operations began over 20 years ago while working in various chemical plants and oil refineries. She invented the Kasennu framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success.  It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 35+ countries.

 

More About Sponsor, rVidi:
rVidi is the easy app that lets you communicate via video soundbites in your own time in a public or private group setting. Learn more and download for free at rVidi.com.  Currently available for iOS; Android development coming soon!

088: Partnering for Profit with Keith L. Scott

Business partnerships don’t have to end badly. K.L. Scott & Associates is proof. When Keith L. Scott started this process management consultancy, he wanted to do everything himself. Two years in, he found himself struggling to keep up with the pace. That’s when he decided to strategically partner, but he did his research first. In this episode, Keith shares how law firms inspired his business model, why he prefers a team of sub-contractors vs. employees, and how to profitably structure an operating agreement.

Special Guest: Keith L. Scott, CEO – K.L. Scott & Associates

Location:  Atlanta, GA  USA

Show Notes:

Related Episodes:
  • Episode 028: Managing Virtual Teams in a Freelance Economy with Sherry Heyl
  • Episode 032: Running Your Business by the Numbers with Charles H. Green
  • Episode 040: Lowering Overhead and Increasing Revenue with Forrest Tuff
  • Episode 079: Dissolving Toxic Partnerships with Dr. Lew Bayer
  • Epsiode 086: Selecting Business Partners with Jason Duncan

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087: Growing Past Bootstrapping with Chitra Lele

After getting blacklisted from a Silicon Valley company, Chitra Lele decided to start her own software consultancy. She realized entrepreneurship was the only way to achieve her vision of working for profit, people, and the planet. But it required capital and lots of it. So she and her team sprang into self-funding action. In this episode, Chitra details the people, processes, tools, and techniques she and her firm relied on to grow past the bootstrapping phase and on to scaling up.

Special Guest: Chitra Lele, CEO – Chitra Lele & Associates

Location:  Coventry, West Midlands  UK

Show Notes:

Related Episodes:
  • Episode 032: Running Your Business by the Numbers with Charles H. Green
  • Episode 057: The One Thing You Need to Know About Conscious Capitalism with Corey Blake
  • Episode 060: The One Thing You Need to Know About Mental Health & Entrepreneurship with Silke Glaab
  • Episode 075: Jenny Jones’  Building Business Credit Process

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086: Selecting Business Partners with Jason Duncan

Great leaders surround themselves with smart people. But when it comes to business partnerships, “Proceed with extreme caution,” warns Jason Duncan. As the founder of a fast-growing lighting company that’s made the Inc. 5000 list twice, he has personal experience with starting and terminating partnerships. In this episode, Jason explains why it’s important to read the fine print of operating agreements and understand all of its terms. Discover the people, processes, and tools he now relies on to make better decisions.

Special Guest: Jason Duncan, CEO – Energy Lighting Services

Location:  Nashville, TN  USA

Show Notes:

Related Episodes:
  • Episode 027: I.P. Protection for Business Processes (Steve Wigmore, Esq.)
  • Episode 029: Minimizing Risk with Decision Science (Robert D. Brown, III)
  • Episode 070: Mariela Dabbah’s Building a Strategic Alliance Process
  • Episode 079: Dissolving Toxic Partnerships with Dr. Lewena Bayer

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085: Scaling Back Before Scaling Up with Dr. Terica Pearson

Dr. Terica Pearson spent her first year in business learning the ropes and getting key processes in place. By year four, she had a full staff of people to help scale her insurance agency. But after tracking their performance, she realized that productivity had actually declined and was negatively impacting the bottom line. In this episode, Terica details her decision to scale back the team she built and instead focus on more hands-on mentoring and training one agent at a time. She also shares her business growth revelations as her mindset shifted from employee to business owner.

Special Guest: Dr. Terica Pearson, CEO – Pearson Consulting Group

Location:  Atlanta, GA  USA

Show Notes:

Related Episodes:

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084: Niching to Scale with Meredith Moore

Meredith Moore isn’t afraid to pivot. As the CEO of Artisan Financial Strategies, she realized she’d have to break free of the traditional financial planning model if she was to realize her dream of scaling and hiring a junior associate. Undeterred by naysayers, she assembled a team of various experts, conducted primary research with academia, and even changed the name of her company. In this episode, Meredith describes the process she underwent to carve out a niche for her business and its positive implications.

Special Guest: Meredith Moore, CEO – Artisan Financial Strategies

Location:  Atlanta, GA  USA

Show Notes:

Meredith C. Moore, Registered Representative, offering securities through NYLIFE SecuritiesLLC, Member FINRA/SIPC, A Licensed Insurance Agency. 1125 Cambridge Square, Suite C, Alpharetta, GA 30009 (770) 587-0281. Financial Adviser offering investment advisory services through Eagle Strategies LLC, A Registered Investment Adviser. NYLIFE Securities LLC and Eagle Strategies LLC are New York Life Companies. Artisan Financial Strategies, LLC, is not owned or operated by NYLIFE Securities LLC or its affiliates. Neither Artisan Financial Strategies, LLC, nor its advisors provide tax, legal or accounting advice.
Related Episodes:
  • Episode 026: Finding Your Niche to Build an Empire with Dee Williams
  • Episode 079: Dissolving Toxic Partnerships with Dr. Lewena Bayer
  • Episode 080: Pivoting into a New Niche with Marco Champion

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