leadership

068: Anne Sugar’s Hiring to Scale Process

Positioning your company for hyper-growth requires “leveling up” people as well as processes and tools. Many leaders (and investors) interpret leveling up as replacing existing personnel with more qualified people. But the onus is on these leaders to create a culture of continuous education rather than blaming people when things go wrong. In this episode, Anne Sugar, an executive coach for the Harvard Business School Executive Program, provides an in-depth case study of a hiring process she coached an H.R. executive through as she set out to answer four key questions in preparation for expansion.

Special Guest: Anne Sugar, Founder & CEO – Anne Sugar Coaching & Consulting

Location:  Boston, MA  USA

Show Notes:

Watch the Video Version of this Interview (COMING SOON!)

 

Related Episodes:

  • Episode 007: Staffing Up While You Scale Up: Getting the Help You Need When You Need It
  • Episode 023: Attracting Top Talent to Your Business with Jim Stroud
  • Episode 037: Leveraging Culture to Drive Business Transformation with Lakeisha Poole

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065: Jason Smith’s Sales Synergistics Process

EVERY business exists to make money. Without it, they will surely fail. This #1 need kickstarts the sales process and it’s the reason we’re kicking off Season 6 (Profitable Processes) with the topic. In this episode, sales guru Jason Smith shares his sales synergistics process for aligning all business units of a company to maximize revenue potential. Learn about his 5-ring framework for achieving this alignment and how to implement it in your business to prevent sales and operations silos as your company grows.

Special Guest: Jason Smith, Founder & CEO – CIGRIE

Location:  Atlanta, GA  USA

Show Notes:

  • Sales Benchmark Index (SBI): a management consulting firm based in The Netherlands that specializes in sales and marketing techniques to help companies reach their revenue targets.
  • Sales Operations: an article that provides an in-depth explanation of sales operations.
  • Sales Transformation: an article describing the definition of sales transformation.
  • Gong.io: a tool to help “Generate more revenue by having better sales conversations with the #1 conversation intelligence platform for sales.”
  • Capterra: search for the best Customer Relationship Management (CRM) software to suit your company’s needs on this site.
  • SalesLoft: the “#1 engagement platform that helps you understand your customers’ needs and respond in meaningful ways.”
  • Aslan Training: an award-winning, top-ranked sales training company.
  • Meetup.com: an international platform designed to help people with similar interests organize into groups for networking.
  • TAG Sales Leadership Society: the Technology Association of Georgia’s program for sales professionals.
  • European Sales & Marketing Association (ESMA): an organization for professional sales agents, distributors and manufacturers as well as sales and marketing organizations that represent the packaged consumer goods industry.

Watch the Video Version of this Interview:

Watch the Aftershow!

Related Episodes:

  • Episode 007: Staffing Up While You Scale Up – Tips for Getting the Help You Need When You Need It
  • Episode 020: Striking the Perfect Balance Between Marketing & Operations
  • Episode 023: Attracting Top Talent to Your Business
  • Episode 040: Lowering Overhead & Increasing Revenue with Forrest Tuff
  • Episode 050: Sparking Innovation & Sales via Intrapreneurship with Carl E. Reid

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063: The One Thing You Need to Know About Delivering Difficult News – Liz Kislik

As you lead your company through growth spurts, you may realize that it’s time to “level up” your business infrastructure. But how you communicate the need to upgrade people, processes and tools is just as important as the upgrade itself. Change is difficult, even in a faster-paced small business environment, and you can unknowingly create more chaos if you deliver news about change improperly. Liz Kislik has spent the past 30 years helping leaders work through change in fast growth environments. In this episode, she dons her conflict resolution hat to share best practices in delivering difficult news. One of the tools she recommends might surprise you – it’s something you likely use everyday.

Special Guest: Liz Kislik, Founder & CEO – Liz Kislik & Associates

Location:  Rockville Centre, NY  USA

Show Notes:

Related Episodes:

  • Episode 035: Positioning Front Line Leadership for Success with Victoria Rodgers
  • Episode 052: The One Thing You Need to Know About Organizational Agility – Roger Nierenberg
  • Episode 055: The One Thing You Need to Know About High Stakes Conversations – Dez Thornton
  • Episode 060: The One Thing You Need to Know About Mental Health & Entrepreneurship – Silke Glaab

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062: The One Thing You Need to Know About Estate Planning – Deshonda Charles

Estate planning is NOT just for wealthy people. In fact, Estate Planning Attorney Deshonda Charles says, “An estate plan is your strategic plan to preserve and protect your business and assets over your lifetime.” It’s never too late to get one in place and it ensures you don’t leave a burden behind after you die or become unable to operate your business. In this episode, Deshonda not only dispels common myths about estate plans, but she defines the specific people, processes, and tools to help you get an estate plan documented and backed in a court of law. With her down-to-earth approach, she removes the stigma and fear of estate planning, making it accessible to business owners and families alike.

Special Guest: Deshonda Charles, Esq., President & CEO – The Tackett Firm, PLLC

Location:  Houston, TX  USA

Show Notes:

Related Episodes:

  • Episode 016: Demonstrate, Duplicate & Delegate – Nia Imani’s Formula for Success.
  • Episode 014: Dispelling 4 Common Entrepreneur Myths About Business Growth.
  • Episode 027: I.P. Protection for Business Processes.
  • Episode 061: The One Thing You Need to Know About Exit Planning.

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061: The One Thing You Need to Know About Exit Planning – David Shavzin

Who will take over your business when you’re no longer able to? Your answer to this question is the foundation of your exit plan and EVERY entrepreneur should have one. In this episode, exit and succession planning expert David Shavzin defines what an exit plan is and the people, processes, and tools needed to create and update it. As someone who helps business owners build value around their life’s work, David also candidly talks about the sensitivities of and multiple ways to transition ownership. Learn why business infrastructure is key to proving value to potential buyers.

Special Guest:  David Shavzin, Founder & CEO – Shavzin & Associates, Inc.

Location: Atlanta, GA  USA

Show Notes:

Related Episodes:

  • Episode 006: How Can I Implement Business Infrastructure in My Company?
  • Episode 016: Demonstrate, Duplicate, Delegate – Nia Imani’s Formula for Success
  • Episode 024: Driving Faster with Business Infrastructure
  • Episode 034: Developing a Business Strategy for Sustainable Growth

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060: The One Thing You Need to Know About Mental Health & Entrepreneurship – Silke Glaab

Leading and/or operating a business is a road less traveled. It can take you on an emotional roller coaster you might not be mentally prepared for. This is where Silke Glaab comes in. As a psychologist and executive coach, she helps entrepreneurs and executives reset self-limiting beliefs. In this episode, she describes her proprietary Elevate Intensive Therapy process as well as the people and tools needed to live free of burnout, stress and anxiety. Find out why she says we need to “SNEASE” more to elevate ourselves as we scale our businesses.

Special Guest: Silke Glaab, Founder & CEO – SilkCelia

Location: Dubai, United Arab Emirates

Show Notes:

Related Episodes:

  • Episode 009: Business Coaching vs. Consulting: 9 Tips for Choosing the Right Type of Guidance – Latarsha Horne
  • Episode 017: How Traveling Can Lead to Self-Discovery and Business Evolution – Keith Finger
  • Episode 029: Minimizing Risk with Decision Science – Robert D. Brown III
  • Episode 059: The One Thing You Need to Know About Finding Your Voice – Josh Cary

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