future of work

143: Diversity, Digital Transformation & Workforce Development with Jesse Torres

Jesse Torres is the American-born son of Mexican immigrant parents. Growing up in multi-cultural Los Angeles, he’s not uncomfortable being around people who looked different from him. So, as he grew his consultancy, ArroyoWest, building a diverse team came naturally. He’s also no stranger to technology. In this episode, Jesse shares how leaders can prepare for the future of work by leveraging government programs to digitize operations and diversify their workforce.

Special Guest: Jesse Torres, Founder & CEO – ArroyoWest, LLC

Location: Los Angeles, CA  USA

Air Date: April 4, 2021

Show Notes:

  • Hack My Business: Jesse’s podcast, with co-host Sid Voorakkara where they interview policymakers, CEOs, entrepreneurs, and more to help small businesses hack their way to success.
  • Covid-19 Business Tools: Jesse’s website that “…offers up-to-date news and insights, one-on-one consulting, and curated guidance and financial resources to design tailored solutions and help your business successfully navigate the pandemic.”
  • Small Business Front: Jesse is a co-founder of this media creation and community building firm focused on small business.
  • Small Business Resource Center (SBDC): a site dedicated to helping small businesses locate a local center that can provide free or low-cost training and consulting on various topics.
  • SBA: the Small Business Administration is an American government program offering funding as well as operational resources to keep small businesses open.
  • EventBrite: the world’s largest event technology platform, powering millions of events in 170+ countries and territories.
  • Fiverr: a digital platform matching service providers with potential customers.
  • Upwork: an online portal designed to help you find and vet premium freelancers for your next project or team.
  • Reddit: a website that aggregates news and offers members the opportunity to rate and review posted content as well as participate in online communities organized around shared interests. Jesse suggested joining and participating in the Small Business community on Reddit.
  • FreeConferenceCall.com: a web and phone-based app offering free audio and video conferencing services. Their innovative pay-what-you-can pricing model helps support charities, volunteers, and students all over the world.
  • Zoom: a web-based tool that offers audio and video recording of webinars, conference calls, presentations, meetings, and more.  Also includes screen sharing for enhanced collaboration.

Related Episodes:

  • Episode 023: Attracting Top Talent to Your Business with Jim Stroud
  • Episode 028: Managing Virtual Teams in a Freelance Economy with Sherry Heyl
  • Episode 068: Anne Sugar’s Hiring to Scale Process
  • Episode 083: Downsizing and Rebuilding a Team with Mike Moll
  • Episode 135: How I Built a Remote Team and Scaled Unique Designz to a 7-Figure Business – Henry Kaminski

 

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Credits_______________

  • Producer & Host: Alicia Butler Pierre
  • Podcast Editor: Olanrewaju Adeyemo
  • Video Editor: Gladys Jimenez
  • Transcription: Jodie Maquiran
  • Sponsor: HubSpot

 

More About Guest, Jesse Torres:
Jesse Torres is the owner and principal of a minority-owned consulting firm, ArroyoWest, LLC. They specialize in economic and workforce development, particularly in the area of small business development and disaster preparedness, response, and resiliency programs. He’s also the founder and creator of the Hack My Business podcast, available on Apple and Spotify – and the annual holiday social media campaign #12DaysofTakeout.

He serves his community by serving on the City of Los Angeles Small Business Commission and the boards of Associated Students UCLA, Sustainable Economic Enterprises of Los Angeles, and Union Station Homeless Services.

 

More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc. Her career in operations began over 20 years ago while working as an engineer in various chemical plants and oil refineries. She invented the KasennuTM framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success.  It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 53 countries.

 

More About Sponsor, HubSpot:
HubSpot offers a full platform of marketing, sales, customer service, and Customer Relationship Management (CRM) software — plus the methodology, resources, and support — to help businesses. Their CRM platform is powered by the same database, so everyone in your organization — Marketing, Sales, Service & Operations — is working off the same system of record. This allows for a smoother handoff between teams and results in a more delightful experience for your customers.

 

132: How I Scaled & Sold 2 Businesses to Fortune 500 Companies featuring Jeff Wald

“Don’t grow alone. Ask for help.” Wise words from serial tech entrepreneur and investor, Jeff Wald. And he would know. After studying the causes of his first company’s failure, he resurfaced, and, in true entrepreneur fashion, started another company. And then another. When he founded WorkMarket, he knew that scaling from 8 to 8,000 salespeople required business infrastructure. Eventually, Jeff sold two of his companies to ADP and Salesforce.

Special Guest: Jeff Wald, Bestselling Author, & Co-Founder of WorkMarket –    JeffWald.com

Location: New York City, NY  USA

Show Notes:

  • The End of Jobs: The Rise of On-Demand Works and Agile Corporations: Jeff’s book featuring a compilation of essays from the world’s greatest thinkers on the future of work.
  • Future of Work Prize Competition: learn more about Jeff’s competition, launched in conjunction with his End of Jobs book. Modeled after the X Prize, he challenged the contributors to his book to imagine what the “…future of work holds for workers, companies, and society.” On Jan. 1, 2040, the contributor that is most correct in his/her prediction will be awarded $10 million.
  • XPrize: a non-profit organization that designs and hosts public competitions around technological development to benefit humanity. The grand prize is $10 million.
  • Trillion Dollar Coach: The Leadership Playbook of Silicon Valley’s Bill Campbell: a book by Eric Schmidt, Jonathan Rosenberg, and Alan Eagle.
  • Stacklist: a community-based organization that documents the insights and learnings of startup founders and experts. They host weekly panels where entrepreneurs share their best advice, lessons, and insights.

Watch Jeff’s 2020 presentation at Stacklist on Founders & Failures:

Related Episodes:

  • Episode 012: How to Find the Right Person for Your Process Improvement Initiative with Tony Curtis
  • Episode 028: Managing Virtual Teams in a Freelance Economy with Sherry Heyl
  • Episode 061: The One Thing You Need to Know About Exit Planning with David Shavzin
  • Episode 066: Diana Wu David’s Pricing Process

 

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Credits_______________

  • Producer & Host: Alicia Butler Pierre
  • Podcast Editor: Olanrewaju Ade
  • Sponsor: Equilibria, Inc.

 

More About Jeff Wald:
Jeff Wald is the Founder of Work Market, an enterprise software platform that enables companies to manage freelancers (acquired by ADP). He has founded several other technology companies, including Spinback, a social sharing platform (eventually purchased by Salesforce.com). He began his career in finance, serving as Managing Director at activist hedge fund Barington Capital Group, a Vice President at venture capital firm GlenRock, and various roles in the M&A Group at JP Morgan.

Jeff is an active angel investor and startup advisor, as well as serving on numerous public and
private Boards of Directors. He also formerly served as an officer in the Auxiliary Unit of the New York Police Department. Jeff is the author of The Birthday Rules and The End of Jobs: The Rise of On-Demand Workers and Agile Corporations. He frequently speaks at conferences and in media on startups and labor issues. Jeff holds an MBA from Harvard University and an MS and BS from Cornell University.

More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc.. Her career in operations began over 20 years ago while working in various chemical plants and oil refineries. She invented the KasennuTM framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success.  It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 38+ countries.

 

More About Sponsor, Equilibria:
Equilibria, Inc. is a 15-year-old boutique operations management consulting firm. We build the business infrastructure necessary for fast-growing businesses to scale with less pain. With a range of services and products, entrepreneurs can get the operational support and resources they need on-demand.