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044: Leading a Multi-Generational Workforce with Alissa Carpenter

When Alissa Carpenter worked in higher education, she became inundated with students confiding that their happy exterior was a façade.  Troubled by this growing trend, she started a company aptly named Everything’s Not Ok and That’s Ok to specifically bridge communication gaps across generations, job functions, and geographies in various organizations.  In this episode, Alissa describes how she supports companies with a multi-generational workforce in leading necessary changes in an organization’s structure

Special Guest: Alissa Carpenter, CEO of Everything’s Not OK and That’s OK

Location: Philadelphia, PA  USA

Show Notes:

 

Related Episodes:

  • Episode 009: Business Coaching vs. Consulting – 9 Tips for Choosing the Right Type of Guidance
  • Episode 035: Positioning Front Line Leadership for Success
  • Episode 039: Using Processes for Structure & Consistent Results with Paul Nicholaides

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043: Becoming an Online Influencer with Heather Havenwood

Do you have a product, service or idea that the world needs to know about? Are you frustrated that you aren’t gaining traction in your promotional efforts? Nowadays, becoming an online influencer is more important than ever for capturing and converting attention into sales. In this episode, accomplished author and entrepreneur Heather Havenwood, a.k.a. “Chief Sexy Boss,” shares her tried and tested formula to help you transition from being the subject matter expert to an influencer that ignites action!

Special Guest: Heather Havenwood, CEO at Havenwood Worldwide, LLC

Location: Austin, TX  USA

Show Notes:

Related Episodes:

  • Episode 009: Business Coaching vs. Consulting – 9 Tips for Choosing the Right Type of Guidance
  • Episode 013: The Process of Networking
  • Episode 017: How Traveling Can Lead to Self-Discovery & Business Evolution
  • Episode 026: Finding Your Niche to Build an Empire

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042: Automating the Sales Process with Tim Bornholdt

As an app developer, Tim Bornholdt is no stranger to process automation.  Yet it wasn’t until he “put up a mirror” to his own company’s sales process, that he realized they were losing sales as a result of different people doing the same work in different ways.  So he automated the sales process leading to service consistency, better tracking and ultimately increased sales conversion.  Listen as he shares tips on selecting the right people and technologies to leverage during the process automation journey.

Special Guest: Tim Bornholdt, Partner at The Jed Mahonis Group

Location: St. Louis Park, MN  USA

Show Notes:

 

Related Episodes:

  • Episode 008: The Lean Methodology: What It Is & How to Apply It To Your Small Business
  • Episode 018: How AI Technology Can Scale Your Business
  • Episode 030: Connecting Your Software for Maximum Productivity

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041: Streamlining the Book Writing Process with Win Charles

As an energetic author, artist, podcaster, journalist, teacher and fashion designer, Win Kelly Charles cannot afford to waste time nor let a physical disability slow her down.  “Just Do It!” is her response to anyone contemplating their next business move, especially aspiring authors.  In this episode, Win shares the essential people and tools she relies on to streamline her book writing process.  With nine published books and three in the queue, you don’t want to miss what she has to say!

Location: Aspen, Colorado USA

Show Notes:

Related Episodes:

  • Episode 016: Demonstrate, Duplicate & Delegate: Nia Imani’s Formula for Success
  • Episode 017 : How Traveling Can Lead to Self-Discovery & Business Evolution
  • Episode 036: Executing Strategy with Project Management

 

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006: How Can I Implement Business Infrastructure in My Company?

Have you ever heard the expression, “The devil is in the details?” In terms of small businesses, the “devil” represents those proverbial landmines, booby-traps and gotchas that lurk in the background (or back office operations), often going undetected. When they surface, the results can be catastrophic. Details, in fact, do matter! But sometimes this is hard for big picture entrepreneurs to admit. How to implement business infrastructure lies in being able to answer seven key questions. Find out what those questions are in this episode.

Show Notes:

  • Founder – a movie about the making of the McDonald’s franchising empire
  • Samsung Galaxy phone implosion – an example of the cost of poor quality
  • What happens when details are missed: food recalls, car recalls

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005: Where is Business Infrastructure Needed in Small Businesses?

Necessity is the mother of invention. History teaches us this is true wherever there is a need to do things more efficiently and effectively. Business infrastructure is needed wherever there is more demand for your goods or services than you can provide or supply. You need to scale operationally while maintaining or increasing value for your customers.

Such was the case when a young inventor named Frank Sprague was inspired to create the first self-loading electrical motor designed for streetcars. Not only did his invention help clear congestion on the streets of Boston, but it provided a cleaner alternative to the coal-powered engines used at that time. Discover the similarities of how this story about building Boston’s early transportation infrastructure applies to the business infrastructure you can implement in your company.

Show Notes:

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