entrepreneur

105: Streamlining Podcast Production with Berthine Crèvecoeur West

Eagerly anticipating the release of another podcast episode, one day, Berthine Crèvecoeur West found herself forgetting some critical steps. So this award-winning podcaster and global diversity and inclusion expert took a page out of her own book. She decided to not only document her process for producing her podcast, but she streamlined it too – and magical things started to happen! Get the full scoop in this episode about operating smarter, not harder in your business.

Special Guest: Berthine Crèvecoeur West, Founder & CEO – WestBridge Solutions

Location:  Lawrenceville, GA  USA

Show Notes:

Related Episodes:

  • Episode 051:Creating a Digital Content Management Process with Alicia Butler Pierre
  • Episode 056: The One Thing You Need to Know About Podcasting with Doug Sandler
  • Episode 100: Podcasting with Purpose featuring Jared Easley

 

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Credits_______________

  • Producer & Host: Alicia Butler Pierre
  • Editor: Olanrewaju Ade
  • Sponsor: rVidi

 

More About Guest, Berthine Crèvecoeur West:
Berthine Crèvecoeur West believes the power of knowledge is transformational. She founded Westbridge Solutions on the core competencies of planning and organization, cultural awareness, and collaborative working. She received both her Bachelor of Arts and Master of Arts degrees from St. John’s University in Jamaica, NY.

Prior to becoming the CEO of Westbridge Solutions, LLC, Berthine worked in the corporate and healthcare sectors as a multilingual professional. Her passion for learning and sharing knowledge with others led to her role as a trainer and public speaker. She is the author of three books, Culture Incorporated: An Innovative Approach to Cultural Competence Diversity and Inclusion in the Workplace, Global Fluency: 50 Tips on Creating a Culturally Competent and Inclusive Professional Environment, and The Healthcare Trifecta: Conversations on the Intersectionality of Language, Illness and Culture. All three projects continue her drive towards positive cultural change on a global scale.

   

More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc. – a 15-year-old operations management consulting firm. Her career in operations began over 20 years ago while working in various chemical plants and oil refineries. She invented the Kasennu framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success.  It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 35+ countries.

 

More About Sponsor, rVidi:
rVidi is the easy app that lets you communicate via video soundbites in your own time in a public or private group setting. Learn more and download for free at rVidi.com.  Currently available for iOS; Android development coming soon!

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104: Improving Workplace Communication with Bill Kurzeja

Being in the Army taught Bill Kurzeja the importance of leadership as he quickly moved up the ranks.  Upon transitioning back to the civilian world, he realized his ability to lead was only as good as his ability to communicate effectively.  In this episode, Bill details the process for how his company successfully improved production by 10-20%, increased customer satisfaction, and transitioned from a culture of “your” customer to “our” customer all through the use of better communication techniques and technologies.

Special Guest: Bill Kurzeja, Founder & CEO – Professional Success South

Location:  San Diego, CA  USA

Show Notes:

  • Get Focused with Bill K. and Gina Faye: Bill’s podcast co-hosted by Gina Faye, a licensed marriage and family therapist.  Listeners will experience and learn from people from all different walks of life on how to overcome your fears, blow past obstacles, and get focused.
  • Sales Domination CRM: a web-based and mobile CRM app designed and built to save time, streamline the sales process, and efficiently organize your data.  Benefits include: lead enrichment, automated data entry, targeted lead generation, unified communication center, and visual pipeline management.

Related Episodes:

  • Episode 042: Automating the Sales Process with Tim Bornholdt
  • Episode 050: Sparking Innovation & Sales Via Intrapreneurship with Carl E. Reid
  • Episode 065: Jason Smith’s Sales Synergistics Process
  • Episode 102: Everything You Need to Know About COOs with Mohammad Ali

 

Like What You Heard? Please Leave a Review on Apple Podcasts

                                         

Subscribe for FREE Wherever You Listen to Podcasts, Including: 

    

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Credits_______________

  • Producer & Host: Alicia Butler Pierre
  • Editor: Olanrewaju Ade
  • Sponsor: rVidi

 

More About Guest, Bill Kurzeja:
Bill Kurzeja is the Owner and founder of Professional Success South, a professional sales training and business consulting firm.  He has helped several small to large-scale businesses achieve their potential with the help of his unwavering dedication and his attention-to-detail approach for over 20 years.  After he transitioned from the United States Army, where he got his training in discipline and clear, effective communication, he entered the automotive retail industry where he further advanced his career in sales. With a solid background in the automotive retail industry, Bill continues to serve his clients within the internet sales marketing and retail sales of automotive service and parts realm attentively.

He is always working to bring knowledge to as many people as possible whether through his clients, on social media, or through his weekly podcast, Get Focused with Bill K and Gina Faye.

More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc. – a 15-year-old operations management consulting firm. Her career in operations began over 20 years ago while working in various chemical plants and oil refineries. She invented the Kasennu framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success.  It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 35+ countries.

 

More About Sponsor, rVidi:
rVidi is the easy app that lets you communicate via video soundbites in your own time in a public or private group setting. Learn more and download for free at rVidi.com.  Currently available for iOS; Android development coming soon!

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090: Rebounding After Disaster Strikes with Alicia Butler Pierre

Disaster comes in many forms and we don’t always know when it will strike. Developing contingency plans to plan for and recover from the aftermath isn’t an easy sell, especially when companies are riding high on profits. No one likes to think about what can happen if/when things go wrong. In this episode, host Alicia Butler Pierre shares her personal story of how she forfeited income for nearly a year to help her parents after they narrowly escaped death from a major flood. Two years later, she emerged as a podcaster, one of the world’s leading experts on business infrastructure for small businesses, and the author of a 2x bestselling book. She also shares resources to minimize the impact of a crisis on your small business.

Monologue: Alicia Butler Pierre, Founder & CEO – Equilibria, Inc.

Location:  Atlanta, GA  USA

Show Notes:

Related Episodes:

 

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089: Understanding the Value of COOs with Bill Shepard

Wingman. The No. 2. The Second-in-Command – all of these terms describe the Chief Operating Officer (COO). Yet, when Bill Shepard pivoted from a 25+ year tenure in the C-suite to independent consulting, he couldn’t find a supportive group of COOs. So he started his own. 15 years later, the COO Forum boasts 35 chapters and 18k members in their online group. In this episode, Bill describes the three areas that drive businesses forward, debunks myths about COOs, and defines the role COOs play in driving execution.

Special Guest: Bill Shepard, CEO – COO Forum

Location:  San Francisco, CA  USA

Show Notes:

Related Episodes:
  • Episode 019: Who Said Operations Isn’t Sexy? – Alicia Butler Pierre
  • Episode 021: Improving Quality in Healthcare Operations – Jarvis Gray
  • Episode 036: Executing Strategy with Project Management – Kim Farmer

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088: Partnering for Profit with Keith L. Scott

Business partnerships don’t have to end badly. K.L. Scott & Associates is proof. When Keith L. Scott started this process management consultancy, he wanted to do everything himself. Two years in, he found himself struggling to keep up with the pace. That’s when he decided to strategically partner, but he did his research first. In this episode, Keith shares how law firms inspired his business model, why he prefers a team of sub-contractors vs. employees, and how to profitably structure an operating agreement.

Special Guest: Keith L. Scott, CEO – K.L. Scott & Associates

Location:  Atlanta, GA  USA

Show Notes:

Related Episodes:
  • Episode 028: Managing Virtual Teams in a Freelance Economy with Sherry Heyl
  • Episode 032: Running Your Business by the Numbers with Charles H. Green
  • Episode 040: Lowering Overhead and Increasing Revenue with Forrest Tuff
  • Episode 079: Dissolving Toxic Partnerships with Dr. Lew Bayer
  • Epsiode 086: Selecting Business Partners with Jason Duncan

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087: Growing Past Bootstrapping with Chitra Lele

After getting blacklisted from a Silicon Valley company, Chitra Lele decided to start her own software consultancy. She realized entrepreneurship was the only way to achieve her vision of working for profit, people, and the planet. But it required capital and lots of it. So she and her team sprang into self-funding action. In this episode, Chitra details the people, processes, tools, and techniques she and her firm relied on to grow past the bootstrapping phase and on to scaling up.

Special Guest: Chitra Lele, CEO – Chitra Lele & Associates

Location:  Coventry, West Midlands  UK

Show Notes:

Related Episodes:
  • Episode 032: Running Your Business by the Numbers with Charles H. Green
  • Episode 057: The One Thing You Need to Know About Conscious Capitalism with Corey Blake
  • Episode 060: The One Thing You Need to Know About Mental Health & Entrepreneurship with Silke Glaab
  • Episode 075: Jenny Jones’  Building Business Credit Process

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