culture

101: Creating a Learning Culture to Enhance Operations with Jay Hassell

According to Jay Hassell, “Getting things done requires a culture of learning.” As the COO of Novologic, he advocates for people and company culture as the key ingredients for improving operations. His H.R. background gives him a strategic advantage in driving learning and training initiatives. In this episode, Jay explains how a focus on people, products, and processes leads to increased profit and performance. He also announces a new learning experience platform to assist companies in pivoting from live to virtual events.

Special Guest: Jay Hassell, COO – Novologic

Location:  Suwanee, GA  USA

Show Notes:

  • Rethinking Events: Novologic’s online learning portal premiering June 25, 2020 where participants can learn from and collaborate with innovators to rethink what’s possible for your next event. “This isn’t your standard ‘webinar event,’ although there will be plenty of live and recorded webinars to binge on.”
  • The LMS vs LXP: Which One Should You Choose?: an article by Thinqi defining the Learning Management System (LMS) and the Learning Experience Platform (LXP) and what the differences are. This knowledge can help leaders and managers understand how to initiate, implement, and monitor learning at their organizations.
  • Slack: a communication app ideal for remote teams that offers the ability to organize work updates by topic, private groups, and direct messaging.
  • Trello: a web-based app to organize and prioritize work and projects with remote teams.
  • Google Meet: Google’s free video-communication service where invited guests can join an online video conference from their computer using any modern web browser or via the app on mobile devices.
  • Google Hangouts: Google’s free phone app enabling users to communicate via video call, phone, or messaging.
  • The Culture Engine: A Framework for Driving Results, Inspiring Your Employees, and Transforming Your Workplace: a book by S. Chris Edmonds.

Related Episodes:

  • Episode 037: Leveraging Culture to Drive Business Transformation
  • Episode 052: The One Thing You Need to Know About Organizational Agility with Roger Nierenberg
  • Episode 068: Anne Sugar’s Hiring to Scale Process

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More About Guest, Jay Hassell:
Jay Hassell is the COO of Novologic – a culture agency that offers software solutions specifically geared towards influencing and shaping organizational culture. As COO, Jay:

  • Oversees day-to-day operations and allocates staff resources while monitoring professional development,
  • Provides leadership and oversight for all operational functions,
  • Contributes to strategic decisions as a member of the leadership team,
  • Develops systems and processes that support business development activities, and
  • Works with Principals to develop offerings and products to bring to market.

More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc. – a 15-year-old operations management consulting firm. Her career in operations began over 20 years ago while working in various chemical plants and oil refineries. She invented the Kasennu framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success.  It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 35 countries.

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057: The One Thing You Need to Know About Conscious Capitalism – Corey Blake

If you think that “conscious” and “capitalism” don’t go together, you might change your mind after listening to Corey Blake. As a leading voice in the conscious leadership movement, he defines conscious capitalism as “an operating system for not harming the planet as we grow our businesses.” In this episode, Corey explains how conscious capitalism can profoundly change the electricity of a company. He also shares the unique people, processes, and tools he uses to inspire companies to bring about that change.

Special Guest: Corey Blake, Founder & CEO – Round Table Companies

Location: Deerfield, IL  USA

Show Notes:

Related Episodes:

    • Episode 035: Positioning Front Line Leadership for Success
    • Episode 037: Leveraging Culture to Drive Business Transformation
    • Episode 045: Using Organization Design to Drive Innovation with Ron Carucci
    • Episode 046: Leveraging Your Story for Team Cohesion with Hasani X
    • Episode 050: Sparking Innovation & Sales via Intrapreneurship with Carl E. Reid

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039: Using Processes for Structure & Consistent Results with Paul Nicholaides

In this first episode of Season 4, Paul Nicholaides shares an example of how he used processes to help a fast-growing company scale without compromising their culture.  He specifically explains how he helped shape his client’s business infrastructure based on their value chain and processes.  Processes are a valuable component of business infrastructure because as Paul says, “Without it, there is chaos and people will produce different results.”    He also debunks the popular belief that processes are only for large enterprises and stresses that, to be effective, processes must be purposeful, relevant and continuously improved.  Discover the important lesson Paul says he learned from this experience as well as the two fundamental things he says are needed to sustain processes.

Special Guest: Paul Nicholaides, Principal Consultant/Managing Partner at Tanic.

Location: Leeds, England 

Show Notes:

 

Related Episodes:

  • Episode 002: My Business is Small…Why Does It Need Business Infrastructure?
  • Episode 024: Driving Faster with Business Infrastructure
  • Episode 035: Positioning Front Line Leadership for Success
  • Episode 037: Leveraging Culture to Drive Business Transformation
  • Episode 038: Building Business Infrastructure for Scale (includes soundbites from Paul)

 

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037: Leveraging Culture to Drive Business Transformation

Just because the word “cult” is part of “culture,” it does not mean that your company has to function like one in order to attain sustainable success.  As small businesses grow larger, the transformation into becoming more corporate can be jolting and founders and employees alike may fear losing the very essence of what makes a business so special.  In this episode, Lakeisha Poole, a workplace futurist and expert in company culture, explains how a culture rooted in open communication and fairness can actually drive transformation in a positive direction.  Culture does not have to be cult-ish, not does it have to be toxic or adversarial to get things done.  Listen as Lakeisha shares her insights as an employment lawyer in defining the: 1) “untouchables” in an organization, 2) the 3 main issues that lead to workplace breakdown, and 3) how to make ethics and inclusion-focused leadership practical and tactical.

Show Notes:

Related Episodes:

  • Episode 014: Dispelling 4 Common Entrepreneur Myths about Business Growth
  • Episode 023: Attracting Top Talent to Your Small Business
  • Episode 028: Managing Virtual Teams in a Freelance Economy
  • Episode 035: Positioning Front Line Leadership for Success

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