conflict resolution

068: Anne Sugar’s Hiring to Scale Process

Positioning your company for hyper-growth requires “leveling up” people as well as processes and tools. Many leaders (and investors) interpret leveling up as replacing existing personnel with more qualified people. But the onus is on these leaders to create a culture of continuous education rather than blaming people when things go wrong. In this episode, Anne Sugar, an executive coach for the Harvard Business School Executive Program, provides an in-depth case study of a hiring process she coached an H.R. executive through as she set out to answer four key questions in preparation for expansion.

Special Guest: Anne Sugar, Founder & CEO – Anne Sugar Coaching & Consulting

Location:  Boston, MA  USA

Show Notes:

Watch the Video Version of this Interview (COMING SOON!)

 

Related Episodes:

  • Episode 007: Staffing Up While You Scale Up: Getting the Help You Need When You Need It
  • Episode 023: Attracting Top Talent to Your Business with Jim Stroud
  • Episode 037: Leveraging Culture to Drive Business Transformation with Lakeisha Poole

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063: The One Thing You Need to Know About Delivering Difficult News – Liz Kislik

As you lead your company through growth spurts, you may realize that it’s time to “level up” your business infrastructure. But how you communicate the need to upgrade people, processes and tools is just as important as the upgrade itself. Change is difficult, even in a faster-paced small business environment, and you can unknowingly create more chaos if you deliver news about change improperly. Liz Kislik has spent the past 30 years helping leaders work through change in fast growth environments. In this episode, she dons her conflict resolution hat to share best practices in delivering difficult news. One of the tools she recommends might surprise you – it’s something you likely use everyday.

Special Guest: Liz Kislik, Founder & CEO – Liz Kislik & Associates

Location:  Rockville Centre, NY  USA

Show Notes:

Related Episodes:

  • Episode 035: Positioning Front Line Leadership for Success with Victoria Rodgers
  • Episode 052: The One Thing You Need to Know About Organizational Agility – Roger Nierenberg
  • Episode 055: The One Thing You Need to Know About High Stakes Conversations – Dez Thornton
  • Episode 060: The One Thing You Need to Know About Mental Health & Entrepreneurship – Silke Glaab

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