communication

063: The One Thing You Need to Know About Delivering Difficult News – Liz Kislik

As you lead your company through growth spurts, you may realize that it’s time to “level up” your business infrastructure. But how you communicate the need to upgrade people, processes and tools is just as important as the upgrade itself. Change is difficult, even in a faster-paced small business environment, and you can unknowingly create more chaos if you deliver news about change improperly. Liz Kislik has spent the past 30 years helping leaders work through change in fast growth environments. In this episode, she dons her conflict resolution hat to share best practices in delivering difficult news. One of the tools she recommends might surprise you – it’s something you likely use everyday.

Special Guest: Liz Kislik, Founder & CEO – Liz Kislik & Associates

Location:  Rockville Centre, NY  USA

Show Notes:

Related Episodes:

  • Episode 035: Positioning Front Line Leadership for Success with Victoria Rodgers
  • Episode 052: The One Thing You Need to Know About Organizational Agility – Roger Nierenberg
  • Episode 055: The One Thing You Need to Know About High Stakes Conversations – Dez Thornton
  • Episode 060: The One Thing You Need to Know About Mental Health & Entrepreneurship – Silke Glaab

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052: The One Thing You Need to Know About Organizational Agility – Roger Nierenberg

What does an orchestra have in common with your company?  Plenty, according to Maestro Roger Nierenberg.  As CEO, you are the conductor charged with listening and leading to ensure harmonious results.  By seating your team within a live professional orchestra, Roger teaches you how to look at it “as a mirror reflecting how you want to be and how you actually are.”  In this episode, he not only defines what organizational agility is, but also shares the one thing we need to know about it in order to identify root causes of problems, adapt quickly, and perform with less chaos.  Listen as he explains how you can use your voice as an instrument to facilitate teamwork.

Special Guest: Roger Nierenberg, Founder & CEO – The Music Paradigm

Location: New York, NY  USA

Show Notes:

Related Episodes:

    • Episode 008: The Lean Methodology: What It Is & How to Apply It to Your Small Business
    • Episode 034: Developing a Business Strategy for Sustainable Growth
    • Episode 035: Positioning Front Line Leadership for Success
    • Episode 045: Using Organization Design to Drive Innovation with Ron Carucci

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