business process

071: Damon Burton’s Scaling with Quality Control Process

Good things come to those who wait…and persistently work toward their goal. Damon Burton knows this all too well. As the founder of SEO National, he made a conscious decision to scale and increase his company’s capacity to work with large clients. It worked! SEO National is now an Inc. 5000 company whose client list includes various NBA teams and the hit TV show Shark Tank. In this episode, Damon shares the realistic time commitment as well as the daily operational processes, people, and a robust list of tools he leverages to make it all possible.

Special Guest: Damon Burton, Founder & CEO – SEO National

Location:  Salt Lake City, UT  USA

Show Notes:

Watch the Video Version of this Interview (COMING SOON!):

 

Related Episodes:

Subscribe for FREE on Your Favorite Podcast Platform

   

Please share with your network:
error

070: Mariela Dabbah’s Building an Alliance Process

“al·li·ance – a union or association formed for mutual benefit.” Mariela Dabbah says every leader should have 10-15 strong alliances to assist in career navigation and professional development. As a leadership and career development expert, she has built an entire movement around this principle. In this episode, she describes the 5-stage process her company, Red Shoe Movement, implements to empower and steer upward-bound women within large organizations toward success. Learn how the pillars of mutual mentoring and self-leadership can take your relationships beyond networking and yield more fruitful results.

Special Guest: Mariela Dabbah, Founder & CEO – Red Shoe Movement

Location:  New York City, NY  USA

Show Notes:

Watch the Video Version of this Interview (COMING SOON!):

 

Related Episodes:

  • Episode 009: Business Coaching vs. Consulting: 9 Tips for Choosing the Right Type of Guidance with Latarsha Horne
  • Episode 013: The Process of Networking with Corey Moore
  • Episode 035: Positioning Front Line Leadership for Success
  • Episode 050: Sparking Innovation & Sales via Intrapreneurship with Carl E. Reid

 

Subscribe for FREE on Your Favorite Podcast Platform

   

Please share with your network:
error

069: Calvin Williams’ Service Delivery Process

Calvin Williams, Jr. is on a mission. He believes wealth management services should be accessible to everyone, not just the uber-rich. As such, he started Freeman Capital – an award-winning FinTech company with rapid expansion goals and high visibility. In this episode, Calvin details the service delivery process he implements to maintain a positive customer experience while managing a 100% remote team. He also shares the different technologies he leverages to keep it all together.

Special Guest: Calvin Williams, Jr., Founder & CEO – Freeman Capital

Location:  Charlotte, NC  USA

Show Notes:

Watch the Video Version of this Interview (COMING SOON!):

 

Related Episodes:

    • Episode 030: Connecting Your Software for Maximum Productivity with Garrett Massey
    • Episode 032: Running Your Business by the Numbers with Charles H. Green
    • Episode 040: Lowering Overhead and Increasing Revenue with Forrest Tuff
    • Episode 042: Automating the Sales Process with Tim Bornholdt

Subscribe for FREE on Your Favorite Podcast Platform

   

Please share with your network:
error

068: Anne Sugar’s Hiring to Scale Process

Positioning your company for hyper-growth requires “leveling up” people as well as processes and tools. Many leaders (and investors) interpret leveling up as replacing existing personnel with more qualified people. But the onus is on these leaders to create a culture of continuous education rather than blaming people when things go wrong. In this episode, Anne Sugar, an executive coach for the Harvard Business School Executive Program, provides an in-depth case study of a hiring process she coached an H.R. executive through as she set out to answer four key questions in preparation for expansion.

Special Guest: Anne Sugar, Founder & CEO – Anne Sugar Coaching & Consulting

Location:  Boston, MA  USA

Show Notes:

Watch the Video Version of this Interview (COMING SOON!)

 

Related Episodes:

  • Episode 007: Staffing Up While You Scale Up: Getting the Help You Need When You Need It
  • Episode 023: Attracting Top Talent to Your Business with Jim Stroud
  • Episode 037: Leveraging Culture to Drive Business Transformation with Lakeisha Poole

Subscribe for FREE on Your Favorite Podcast Platform

   

Please share with your network:
error

067: Trace Blackmore’s Documenting SOPs Process

When Trace Blackmore started getting information out of his head and onto paper, great things happened in his business. His 16-year-old industrial water treatment company has defied the small business failure odds and he attributes some of that longevity to having procedures that remove guesswork and promote high standards. In this episode, Trace shares his process for identifying and documenting key standard operating procedures (SOPs) and more importantly, hacks for getting people to actually follow them.

Special Guest: R. Trace Blackmore, Founder & CEO – Blackmore Enterprises

Location:  Lawrenceville, GA  USA

Show Notes:

How to Make Toast TED Talk by Tom Wujec:

Watch the Video Version of this Interview (Coming Soon!):

 

Related Episodes:

  • Episode 006: How Can I Implement Business Infrastructure in My Company?
  • Episode 039: Using Processes for Structure & Consistent Results with Paul Nicholaides
  • Episode 042: Automating the Sales Process with Tim Bornholdt
  • Episode 048: Automating Human Resource Compliance with Jason Cavness

Subscribe for FREE on Your Favorite Podcast Platform

   

Please share with your network:
error

066: Diana Wu David’s Pricing Process

As a former Financial Times executive with a background in economics, Diana Wu David knows a thing or two about pricing. The price you charge for your product or service directly reflects its perceived value and is one of the quickest ways to increase profitability. Yet, some find it difficult to raise prices. In this episode, Diana explains her formulaic process for testing pricing strategies that include developing a minimum viable product, segmenting customers, and performing A/B testing.  Breakthrough the psychological factors preventing you from greater profitability.

Special Guest: Diana Wu David, Founder & CEO – Sarana Labs

Location:  Hong Kong

Show Notes:

Diana’s TEDx Talk – The Difference Between Running and Running Free:

Watch the Video Version of this Interview:

Related Episodes:

  • Episode 033: Pricing for Profit with John Ray
  • Episode 032: Running Your Business by the Numbers with Charles H. Green
  • Episode 040: Lowering Overhead & Increasing Revenue with Forrest Tuff

Subscribe for FREE on Your Favorite Podcast Platform

   

Please share with your network:
error