alicia butler pierre

038: Building Business Infrastructure for Scale

Alicia is the founder of Equilibria, Inc. – the world’s largest repository on business infrastructure for small businesses.  And it happened quite by accident.  In this episode, she candidly shares the story of how this came to be by weaving together the messaging of each expert featured in Season 3 while acknowledging the mistakes she’s made along the way.  In doing so, Alicia candidly describes how she created a methodology for business infrastructure and how you can implement it to position your company for growth that is manageable, sustainable and profitable.  Also included are highlights from a conversation with fellow business infrastructure expert, Paul Nicholaides who confirms the benefits of business infrastructure.  Together, they are doing their part to eliminate the knowledge gap prevalent with this unseen, yet vital business area.

Monologue by: Alicia Butler Pierre, CEO of Equilibria, Inc. and Host of Business Infrastructure Podcast

Special Appearance: Paul Nicholaides, Managing Partner/Principal Consultant at Tanic

Show Notes:



BONUS: Video Introduction to the KasennuTM Methodology

Download Your Free Report on Using the KasennuTM Methodology to Create a Business Process that Increases Cash Flow!


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019: Who Said Operations Isn’t Sexy?

Look at any generic small business conference or workshop and the likelihood that a discussion on operations will be included is infinitesimally small.  Oftentimes fast-growing companies looking for help in scaling their businesses find that the lion’s share of resources for processes and systems are reserved for manufacturing companies or larger enterprises.  In this episode, Alicia has a frank one-on-one conversation to unpack the reasons why many small business event organizers attribute this lack of inclusion to “operations not being sexy.”  Alicia also introduces her new book as a way of addressing this oversight.  Her book is also a how-to guide for ambitious entrepreneurs serious about investing the time and effort to create a business infrastructure for maximum expansion impact.

Monologue:  Alicia Butler Pierre, Founder & CEO of Equilibria, Inc.

Show Notes:

For a limited time, the digital version is available for $1.99 as a thank you to our podcast community.  Grab your copy now!


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002: My Business is Small…Why Does It Need Business Infrastructure?

Being insane isn’t necessarily a bad thing, especially when it comes to managing fast growth in your small business. Find out why in this episode as Alicia Butler Pierre makes the case for insanity in your business operations and why business infrastructure is vital to not just talking about taking your business to the next level, but actually doing it!

Learn two real-life examples of how the original founders of now popular business software products not only recognized the importance of business infrastructure in scaling their businesses, but actually made strategic moves to ensure it happened. Both are to be admired for this recognition and decisive action.

But one founder enjoyed success unparalleled and the other, well, you can be the judge of that.

Show Notes:

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001: What is Business Infrastructure and Who Are You to Tell Me About It?

Welcome! This is the very first episode of the Business Infrastructure: Curing Back Office Blues podcast. This podcast is targeted to entrepreneurs and owners of fast-growing small businesses. We all know the importance of marketing and growing your business, but what happens when the dollars you’ve invested in marketing are paying off and you have more business than you can handle? It’s a perfect time to start looking at the Operations of your business and making sure you have the infrastructure in place to support that growing demand.

That’s what this show is all about–the often overlooked and rarely talked about subject of the nitty-gritty details of your business’ proverbial back office.

In this first episode, Alicia Butler Pierre explains exactly what business infrastructure is. She also shares her journey from Chemical Engineer to advocate for operational excellence in small businesses and how it led her to begin spreading the message of business infrastructure across the globe.

Show Notes:

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