Podcast Episodes

023: Attracting Top Talent to Your Small Business

Jim Stroud is a man of many talents.  Over the past decade, he has built an expertise in sourcing and recruiting strategy, public speaking, lead generation, video production, podcasting, online research, competitive intelligence, and online community management and training.  He combines all of these skills to bring a fresh approach to help companies attract and...

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022: Foundation & Maintenance – Business Lessons from Cuba

In this episode, Alicia shares things she observed during a recent trip to Cuba and how those observations apply to how we run our small businesses.  A notable observation was the admirable and continuous preservation of cars, culture and cuisine.  However, many buildings have succumbed to the lack of maintenance primarily due to economic factors. ...

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021: Improving Quality in Healthcare Operations

According to quality expert Jarvis Gray, assessing the culture of an organization is one of the first things to consider when improving processes to ensure better quality.  As a certified Project Management Professional and Lean Six Sigma Black Belt consultant specializing in healthcare, Jarvis shares some of his favorite tools and techniques for transforming operations...

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020: Striking the Perfect Balance Between Marketing and Operations

In this episode, entrepreneur Andrea D. Smith provides a practical and easy-to-remember definition of marketing.  And she explains that it is NOT the same as sales.  In fact, Andrea and Alicia talk about how to connect marketing to operations and eventually balance these two areas during the expansion phase of a business.  The key is...

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019: Who Said Operations Isn’t Sexy?

Look at any generic small business conference or workshop and the likelihood that a discussion on operations will be included is infinitesimally small.  Oftentimes fast-growing companies looking for help in scaling their businesses find that the lion’s share of resources for processes and systems are reserved for manufacturing companies or larger enterprises.  In this episode,...

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018: How AI Technology Can Scale Your Small Business

Imagine if you could grow your business 10x faster.  Better yet, imagine if your business could be “infinitely scalable.”  How?  Through artificial intelligence (AI).  According to Scott Evans, founder and CEO of Markamind, AI is not only a catalyst for exponential growth, but it also makes data more useful and convenient.  In this episode, Scott...

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017: How Traveling Can Lead to Self-Discovery & Business Evolution

“Know Thyself.”  Thousands of years later, this ancient adage still rings true.  In this episode, Keith Finger opens up about how globetrotting solo across 10 countries in a four-month period led to a period of self-discovery and not only made him rethink the way he operated his current business but also gave way to a...

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016: Demonstrate, Duplicate & Delegate: Nia Imani’s Formula for Success

In this heartfelt episode, serial entrepreneur and real estate mogul, Nia Imani, explains how her personal mantra of “demonstrate, duplicate and delegate,” has enabled her to create and implement key systems that facilitate her bi-coastal lifestyle while expanding her business across multiple states and most recently, multiple countries.  Tune in to hear how she flipped...

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015: How I Use Business Infrastructure in My Restaurant

At just 15-years-old, Sharron Lee knew she wanted to be an entrepreneur.  Her dreams came true when she opened her seafood restaurant — just one of several businesses she’d successfully start, grow and manage all while working a full-time job as a master data analyst!  This episode is unique in that Sharron is the first...

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014: Dispelling 4 Common Entrepreneur Myths about Business Growth

Tim Fulton is no stranger to business infrastructure. In fact, he’s built and sold several businesses in his 30+ year career as an entrepreneur and small business advisor, executive coach and facilitator. “Operations,” he says, “is highly underrated.” In this episode, Tim draws from both his research and experiences in working with thousands of entrepreneurs...

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