Podcast Episodes

105: Streamlining Podcast Production with Berthine Crèvecoeur West

Eagerly anticipating the release of another podcast episode, one day, Berthine Crèvecoeur West found herself forgetting some critical steps. So this award-winning podcaster and global diversity and inclusion expert took a page out of her own book. She decided to not only document her process for producing her podcast, but she streamlined it too –...

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104: Improving Workplace Communication with Bill Kurzeja

Being in the Army taught Bill Kurzeja the importance of leadership as he quickly moved up the ranks.  Upon transitioning back to the civilian world, he realized his ability to lead was only as good as his ability to communicate effectively.  In this episode, Bill details the process for how his company successfully improved production...

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103: Making the Case for Small Business Operations with Alicia Butler Pierre featuring Maegan Lane

This Season 8 finale is different – it’s not Alicia Butler Pierre’s typical monologue. She’s joined by her 13-year-old goddaughter, Maegan Lane – a budding teen entrepreneur and COO of a clothing startup, Karma Collections. In this episode, Alicia answers questions submitted by listeners throughout the season, and, in the process, tells Maegan how it...

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102: Everything You Need to Know About COOs with Mohammad Ali Ajlouni

Mohammad Ali may not float like a butterfly or sting like a bee, like the famous boxer by the same name, but he is a champion – a champion of operations. With over 37 years of combined experience as a high-ranking military official, chemical and industrial engineer, COO, and board member, he recognizes problem-solving as...

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101: Creating a Learning Culture to Enhance Operations with Jay Hassell

According to Jay Hassell, “Getting things done requires a culture of learning.” As the COO of Novologic, he advocates for people and company culture as the key ingredients for improving operations. His H.R. background gives him a strategic advantage in driving learning and training initiatives. In this episode, Jay explains how a focus on people,...

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100: Podcasting with Purpose featuring Jared Easley

We did it – this is our 100th episode! And joining us to celebrate this milestone is Jared Easley, the co-founder of Podcast Movement. In this episode, Jared reveals how his military experiences and background in project management serve him in helping to build the world’s largest community of podcasters. He not only shares the...

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099: Pivoting Operations During a Pandemic with Marshall Freeman

Marshall Freeman is the COO of the Atlanta Police Foundation (APF), a non-profit organization on a mission to make Atlanta America’s safest large city. In this episode, he details why the APF’s public-private partnership model enables them to pivot and act quickly leading to one of the lowest reported cases of COVID-19 for police officers....

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098: Producing a Hit TV Show with Janice Jensen

TV Producers have more in common with COOs and Project Managers than you might think. As Emmy-nominated producer Janice Jensen explains, “We’re all responsible for putting together the pieces” to deliver a profitable product on time and within budget. In this episode, Janice draws from her experience in producing hit shows like Tiny House, Big...

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097: Operating Like the Fortune 500 with Jon Reid

Jon Reid’s exposure to operations, auditing, and finance began during his tenure at General Electric. That experience serves as the cornerstone of his longevity as a C-suite executive and advisor. In this episode, Jon draws from his experience working with various Fortune 500 companies to give small business owners an operational model to aspire to....

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096: Using Customer Intelligence to Improve Operations with Adam Hayes

“If you don’t have customers, you don’t have a business,” and this is why “You have to always think about continuous improvement.” Wise words from Adam Hayes, a civil engineer who now consults and serves as an operations advisor across various industries. In this episode, Adam reveals the three types of customers every business should...

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