Season 1: Laying the Foundation

012: How to Find the Right Person for Your Process Improvement Initiative

Technical Writer, Process Analyst, Lean Six Sigma Consultant, Black Belt, Master Black Belt…with all the process-related resources available, who exactly do you need to hire to improve your company’s operations? In this episode Tony Curtis, serial entrepreneur and owner of Curtis Process Consulting and gigPATH, explains how the answer lies in your ability to define your actual needs. He goes a step further by describing a 3-tier approach to use as a guide to not only recruit the right process specialists, but also retain them with a pay rate commensurate with the skills required.

Special Guest: Tony Curtis, Founder & CEO of gigPATH and Curtis Process Consulting

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011: The Benefits of Backpacking on Your Small Business

Do you feel stressed out? Maybe a weekend hike can help! According to a 2018 report by the Journal of Travel Research, backpacking is not only good for your physical health, but for your mental health as well. In this episode, Tim Walter, an operations consultant, shares his experiences in hiking the Appalachian Trail for five months. Learn how Tim leveraged his professional background in project planning and strategy implementation to research and link the people, processes and tools necessary for him to “hike his own hike.” He emerged from his backpacking experience with better clarity, agility and perspective on wants vs. needs — all of which had a profound effect on him both professionally and personally. You might gain similar results.

Special Guest: Tim Walter, Operational Accelerator

Show Notes:

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010: Cybersecurity & Small Business: What You Need to Know for Maximum Data Protection

The digital revolution is here and there’s no turning back! We are increasingly becoming more dependent on web-based apps and software technologies as tools to facilitate and enhance the way we communicate and operate our businesses. With infamous data breaches (not to mention cover-ups) and the European Union’s General Data Protection Regulation law, which went into effect in late May, 2018, cybersecurity is quickly moving to the forefront of small business vernacular. This is no longer something that only big corporations have to take into consideration. According to Gary Vause II, a cybersecurity expert and consultant, 90% of data breaches are “inside jobs.” In this episode, Gary chronicles his 30+ year career in information technology and shares the importance of implementing user awareness programs and data encryption solutions as part of H.R. and accounting policies. This information may change the way you think about data storage, protection and privacy in your company, especially if you collect credit card payments online.

Special Guest: Gary Vause II, Founder & CEO, Vause Computer Systems

Show Notes:

  • Cybersecurity

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009: Business Coaching vs. Consulting – 9 Tips for Choosing the Right Type of Guidance

Being an entrepreneur can be lonely, even if competent staff surround you. The daily decisions to make are innumerable, the pressure is high and giving up is not an option. Sometimes you just need a sounding board or a person in a neutral position on the outside of your business to confide in. It’s during these moments when we can benefit from coaching. In this episode, Latarsha Horne, a Certified Professional Coach, explains the benefits of coaching. Learn how she tapped into her natural talents and combined them with her career as a corporate instructional designer to build a successful coaching business. She also defines the key difference between a business coach and a consultant and shares nine specific things you need to take into consideration before hiring a coach. Sometimes clarity is all you need to solidify your business infrastructure.

Special Guest: Latarsha Horne, Founder & CEO, The Tarsh Network

Show Notes:

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008: The Lean Methodology: What It Is & How to Apply It to Your Small Business

Think the lean methodology is only for large corporations and government entities? Well think again! This episode features John Kamp, an entrepreneur, Lean Six Sigma expert, Project Management Professional, instructor at Purdue University and U.S. Navy veteran. As you can imagine, he has a wealth of experience to draw from and you’ll get a feel for that in this episode. The subject of lean is huge, but John condenses its concept, principles, and methodology into an easy-to-understand definition. He not only shares some of his favorite lean tools, but he also gives great examples of real-life applications. You don’t want to miss this episode!

Special Guest: John M. Kamp, Founder & CEO, The Business Kamp

Show Notes:

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007: Staffing Up While You Scale Up: Tips for Getting the Help You Need When You Need It

Do you need to hire more people for your small business, but feel that good help is hard to find? Listen as my first guest and serial entrepreneur, Essie Escobedo, explains that good help is out there and why you have to do your part to attract them. Essie shares specific tips for attracting great people to hire or contract as well as some key things small business owners need to have in place to set new hires up for success. You don’t want to miss what she has to say about the role business infrastructure plays in the 17-year success of her company, Office Angels. Keep your notepads handy!

Special Guest: Essie Escobedo, Founder & CEO, Office Angels

Show Notes:

  • Stop Doing That!  by Essie Escobedo
  • The Money Pit – movie demonstrating how the façade of a house does not match its foundation and structural interior

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