049: Vetting Doctors to Promote Patient Safety with Dilsa Bailey

Trust, but verify.  There’s a reason certifying and accrediting agencies exist – to protect end consumers and ensure quality.  This is especially important when it comes to our health!  No one is above reproach or investigation, including medical professionals.  Dilsa Bailey has 30 years of experience developing policies, processes, and training to keep healthcare providers compliant.  In this episode, she shares how she uses business infrastructure to build sustainable credentialing foundations so that healthcare providers can vet doctors and grow without compromising patient safety.

Special Guest: Dilsa Bailey, Founder & CEO – The Right Credentials Network

Location:  Atlanta, GA  USA

Show Notes:

  •  trcn-training.com: Dilsa’s online credentialing training courses
  • The National Committee for Quality Assurance (NCQA): the leader in health care accreditation.
  • American Medical Association: largest organization of physicians and medical students in the U.S. dedicated to promoting “the art and science of medicine and the betterment of public health.”
  • HealthGrades.com: provides “trusted information that helps consumers and providers make meaningful connections.”
  • Centers for Medicare & Medicaid Services (CMS): a U.S. federal government website managed and paid for by the U.S. Centers for Medicare & Medicaid Services providing information that “empower[s] patients to work with their doctors and make health care decisions that are best for them.”
  • Office of Inspector General: federal organization dedicated to combating fraud, waste and abuse and to improving the efficiency of Health & Human Services programs.
  • Federation of State Medical Boards (FSLB): this organization keeps patients safe by “supporting America’s state medical boards in licensing, disciplining and regulating physicians and other healthcare professionals.
  • National Association of Medical Staff Services (NAMSS): an organization “committed to enhancing the professional development of and recognition for professionals in the medical staff and credentialing services field.
  • System for Award Management (SAM): “a [U.S.] government-wide portal that is consolidating the capabilities of multiple systems and information sources used by the Federal government in conducting the acquisition and financial assistance…processes.”
  • Dr. Death Podcast: a cautionary tale featuring the “story of Christopher Duntsch, a Texas surgeon who was convicted of gross malpractice after thirty-one of his patients were left seriously injured after he operated on them, and two patients died during his operation.”


Check out this FREE healthcare review app:CareSay connects you directly to your healthcare provider and empowers you to communicate and interact in real-time.”

Related Episodes:

  • Episode 008: The Lean Methodology: What It Is & How to Apply It To Your Small Business with John Kamp
  • Episode 021: Improving Quality in Healthcare Operations with Jarvis Gray
  • Episode 039: Using Processes for Structure & Consistent Results with Paul Nicholaides

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